This incident has been resolved and the Control Plane is fully operational.
Posted Oct 19, 2023 - 13:59 PDT
Update
We are continuing to monitor for further issues.
Posted Oct 18, 2023 - 10:42 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2023 - 16:16 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 13, 2023 - 14:06 PDT
Update
We are continuing to investigate this issue.
Posted Oct 13, 2023 - 14:05 PDT
Investigating
We are currently experiencing an intermittent issues when a user attempts to create a trial database. The database creation process will appear stuck during the creating database cycle. Please post a topic in the Aerospike Cloud Community Forum (https://discuss.aerospike.com/c/aerospike-cloud/213) if you have a trial database that has not completed the creating process within 30 minutes so we can update your account. We have a fix for this issue that is being validated prior to releasing.