{
  "page": {
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    "name": "Aerospike Status Page",
    "url": "https://status.aerospike.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
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  "incidents": [{"name":"Credential issues in us-west-2","status":"resolved","created_at":"2026-09-03T15:28:44.402-07:00","updated_at":"2026-09-03T15:52:10.037-07:00","monitoring_at":"2026-09-03T15:34:50.000-07:00","resolved_at":"2026-09-03T15:52:10.019-07:00","impact":"none","shortlink":"https://stspg.io/3pklxds3hp23","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-03T15:28:44.395-07:00","reminder_intervals":null,"id":"qc16ml0lm76f","page_id":"gjsvpc7bs97f","incident_updates":[{"status":"resolved","body":"The issue is now resolved. We will continue to monitor. Please contact support if you have any concerns.","created_at":"2026-09-03T15:52:10.019-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T15:52:10.019-07:00","display_at":"2026-09-03T15:52:10.019-07:00","deliver_notifications":false,"tweet_id":null,"id":"qm3jwz6q3yth","incident_id":"qc16ml0lm76f","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"We are continuing to monitor the service availability.","created_at":"2026-09-03T15:34:50.462-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T15:35:51.975-07:00","display_at":"2026-09-03T15:34:50.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"fl8pjksvptmg","incident_id":"qc16ml0lm76f","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"A vendor service disruption caused degraded Aerospike Cloud service from 21:38 to 22:21 UTC, 3 Sept 2026.\n\nThe following operations were unable to be 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resolved.","created_at":"2023-11-02T12:57:00.745-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-11-02T12:57:00.745-07:00","display_at":"2023-11-02T12:57:00.745-07:00","deliver_notifications":true,"tweet_id":null,"id":"m8v7tjshv0s0","incident_id":"wfjf8p9m1lx9","custom_tweet":null,"affected_components":[{"code":"w8r9j9cp41ms","name":"Data Plane - US","old_status":"operational","new_status":"operational"},{"code":"5jwfkvj7c1d1","name":"Data Plane - EU","old_status":"operational","new_status":"operational"},{"code":"3nt6vpryh0yk","name":"Data Plane - Asia Pacific","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"This issue has been fixed and we are monitoring the system.","created_at":"2023-11-01T12:49:12.586-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-11-01T12:49:12.586-07:00","display_at":"2023-11-01T12:49:12.586-07:00","deliver_notifications":true,"tweet_id":null,"id":"p8t33tjc9l28","incident_id":"wfjf8p9m1lx9","custom_tweet":null,"affected_components":[{"code":"w8r9j9cp41ms","name":"Data Plane - US","old_status":"operational","new_status":"operational"},{"code":"5jwfkvj7c1d1","name":"Data Plane - EU","old_status":"operational","new_status":"operational"},{"code":"3nt6vpryh0yk","name":"Data Plane - Asia Pacific","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being tested.","created_at":"2023-11-01T09:14:27.046-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-11-01T09:14:27.046-07:00","display_at":"2023-11-01T09:14:27.046-07:00","deliver_notifications":false,"tweet_id":null,"id":"gnj00cqfrwbz","incident_id":"wfjf8p9m1lx9","custom_tweet":null,"affected_components":[{"code":"w8r9j9cp41ms","name":"Data Plane - US","old_status":"operational","new_status":"operational"},{"code":"5jwfkvj7c1d1","name":"Data Plane - EU","old_status":"operational","new_status":"operational"},{"code":"3nt6vpryh0yk","name":"Data Plane - Asia Pacific","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Trial database creation process is not completing.","status":"resolved","created_at":"2023-10-13T14:05:08.000-07:00","updated_at":"2025-11-13T10:51:49.436-08:00","monitoring_at":"2023-10-16T16:16:46.241-07:00","resolved_at":"2023-10-19T13:59:44.463-07:00","impact":"minor","shortlink":"https://stspg.io/cdh7hsmg6xnb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-10-13T14:05:08.000-07:00","reminder_intervals":null,"id":"srrr4lwvxccs","page_id":"gjsvpc7bs97f","incident_updates":[{"status":"resolved","body":"This incident has been resolved and the Control Plane is fully operational.","created_at":"2023-10-19T13:59:44.463-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-19T13:59:44.463-07:00","display_at":"2023-10-19T13:59:44.463-07:00","deliver_notifications":true,"tweet_id":null,"id":"j72rmwg96kgr","incident_id":"srrr4lwvxccs","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for further issues.","created_at":"2023-10-18T10:42:34.248-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-18T10:42:34.248-07:00","display_at":"2023-10-18T10:42:34.248-07:00","deliver_notifications":true,"tweet_id":null,"id":"l6qztnv02lx3","incident_id":"srrr4lwvxccs","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2023-10-16T16:16:46.241-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-16T16:16:46.241-07:00","display_at":"2023-10-16T16:16:46.241-07:00","deliver_notifications":true,"tweet_id":null,"id":"r2h32455t9md","incident_id":"srrr4lwvxccs","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2023-10-13T14:06:03.059-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-13T14:06:03.059-07:00","display_at":"2023-10-13T14:06:03.059-07:00","deliver_notifications":true,"tweet_id":null,"id":"mg61s57bf0bp","incident_id":"srrr4lwvxccs","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2023-10-13T14:05:16.015-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-13T14:05:16.015-07:00","display_at":"2023-10-13T14:05:16.015-07:00","deliver_notifications":true,"tweet_id":null,"id":"l00fbnpv53xh","incident_id":"srrr4lwvxccs","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently experiencing an intermittent issues when a user attempts to create a trial database. The database creation process will appear stuck during the creating database cycle. Please post a topic in the Aerospike Cloud Community Forum (https://discuss.aerospike.com/c/aerospike-cloud/213) if you have a trial database that has not completed the creating process within 30 minutes so we can update your account. We have a fix for this issue that is being validated prior to releasing.","created_at":"2023-10-13T14:05:08.111-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-13T16:08:24.444-07:00","display_at":"2023-10-13T14:05:08.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"nmy0wclrr706","incident_id":"srrr4lwvxccs","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Issue with monitoring database status","status":"resolved","created_at":"2023-10-04T10:56:54.000-07:00","updated_at":"2025-11-13T10:51:49.485-08:00","monitoring_at":null,"resolved_at":"2023-10-04T13:04:59.217-07:00","impact":"minor","shortlink":"https://stspg.io/l9sktv0pcrs7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-10-04T10:56:54.000-07:00","reminder_intervals":null,"id":"g1xbm1psrl1s","page_id":"gjsvpc7bs97f","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2023-10-04T13:04:59.217-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-04T13:04:59.217-07:00","display_at":"2023-10-04T13:04:59.217-07:00","deliver_notifications":true,"tweet_id":null,"id":"y2wxwmvnw2gr","incident_id":"g1xbm1psrl1s","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2023-10-04T10:57:13.018-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-04T10:57:13.018-07:00","display_at":"2023-10-04T10:57:13.018-07:00","deliver_notifications":true,"tweet_id":null,"id":"v0c442y48m9m","incident_id":"g1xbm1psrl1s","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"Aerospike Cloud is currently experiencing an issue with the database status information. We are investigating the issue to resolve it as soon as possible. While the issue is ongoing, databases may report that they are in an unknown state but they remain in a fully operational state.","created_at":"2023-10-04T10:56:54.141-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-10-04T11:26:51.558-07:00","display_at":"2023-10-04T10:56:54.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"8hz6dx0jbsmy","incident_id":"g1xbm1psrl1s","custom_tweet":null,"affected_components":[{"code":"kq25wyn0q5mx","name":"Control Plane","old_status":"operational","new_status":"operational"}]}],"postmortem_body":"The metrics feed in Aerospike Cloud ran out of system resources and was unable to process incoming metrics. This has been remediated.","postmortem_body_last_updated_at":"2023-10-04T13:39:07.638-07:00","postmortem_ignored":false,"postmortem_published_at":"2023-10-04T13:05:09.867-07:00","postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}